As a mobile money agent, your job can get very frustrating sometimes. Certain situations can make it difficult for you to work at an anticipated or desired rate. For instance, re-dialling unstructured supplementary service data (USSD) codes when you make one mistake or when the transaction gets delayed. It becomes even more irritating when there are other customers on your neck waiting to be serviced.
That’s not all. Keeping an accurate record of transactions and making an account with your business owner, that’s if you are only an agent for someone, can get overwhelming. Let’s not forget how you can lose money to fraudsters and are forced to settle the loss with half of your salary.
Having to switch between mobile phones to complete transactions from the different mobile networks is usually the last straw. These and many more are why mBanqer, a new application heavy with essential power tools, has been engineered to make your work easier.
mBanqer is an application that has been designed with the mobile money agent and their customers in mind. The application comes with key features you will soon discover to be eye-opening and effective for your mobile money business.
The question about why you need mBanqer as a mobile money agent is probably lingering. In this article, you will discover the many reasons you have to do as an agent to make the application worth your while and how advantageous it is to business owners as well.
Key Features of mBanqer Application and How they Can Benefit the Mobile Money Agent
Below are the detailed features of the application and how they affect your mobile money business.
Speed and Accuracy
The speed and accuracy needed to complete jobs that involve financial transactions or transactions of any kind cannot be overemphasised. Customers do not like waiting around. It frustrates them and will frustrate you, the agent, even more.
That is why agents need to be fast with transactions. Meanwhile, this speed cannot be achieved if you dial and re-dial USSD codes every once in a while. Even memorising the codes needed for the different transactions is difficult for some agents.
The pressure on an agent to perform transactions at a certain speed can cause them to make mistakes and lose money. That is why the mBanqer application automates the USSD steps you follow as an agent to get the transaction done. mBanqer makes it easier for you to work faster, and accuracy is still not compromised. The automation allows you to simply enter the details of the transactions, easily erase mistakes, and enter your pin and viola! Fast and convenient.
Security and Fraud Protection
Financial transactions need financial protection, which is what the mBanqer Application offers. The application has a built-in fraud reporting feature that gives you a heads-up about fraudulent activities and warns you about making transactions with fraudsters.
mBanqer has the largest database of fraudsters, so you and your customers are safe from their activities. Mobile money agents lose huge sums of money every year due to fraud, hence the “no identification, no mobile money” directive, which has so far proven to be effective.
mBanqer wants to positively share in this fight against scams and fraud; that is why they have introduced the smart algorithm in the application to help identify fraudulence. The mBanqer application does not accept, request or record any sensitive pin code from you and therefore cannot process any transaction without your approval.
You will confirm your pin directly by the network provider at the final step of the transaction. So all your personal information is stored locally on your phone, not with mBanqer.
Automated Record Keeping and Graphical Analytics
Do not let those big vocabularies confuse you at all. All it means is that mBanqer does not want you to use pen and paper to record your transactions anymore. You can still do that if you want to, but it is not required while you are on the application.
Graphical analytics is what gives you meaningful insight into your transactions. You do not need to write down your transactions’ date, amount, balance or commission. Not even your customers’ phone numbers because they are automatically recorded; you can refer to these records anytime you want.
You and your boss can now account for sales at the end of the day, week or month, hustle-free. The application allows agents to check their commission and balance with a button. What could be better than this?
Serve Two Mobile Networks from One Phone, both Online and Offline
Switching between phones to complete transactions on different networks can be painstaking, especially if one or two analogue mobile phones go off due to low battery. You must remove a Sim card and place it in another phone while customers wait.
With mBanqer, you do not have to do that any longer. With one or more smartphones, you can perform all transactions, including airtime transfers, mobile money transactions, and agent-to-agent transactions.
You do not need to always be online to do these. How convenient is that? Imagine the time that would save you and your customers.
Agent Forum, Outsourced Transactions and Endorsement
Agents will be allowed to delegate transactions to mBanqer’s servers which allows them to earn commissions for transactions they cannot process themselves.
There is also an agent forum that allows mobile money agents to share ideas, learn and grow their businesses. Another important fact is that the application has been endorsed by the Mobile Money Agents Association of Ghana.
What The Mobile Money Agents Have to Do
Using the mBanqer application is free of charge. All you need to do as an agent is take the guide below to transactional freedom.
Go modern and go faster with your new smart mobile money joint today! Start here;
- The first thing you need to do as an agent or business owner is to invest in a smartphone. The numerous features on the application will only work accurately on a smartphone, so you will need to get one or two. mBanqer engineers recommend Itel A16, A35 series or any good smartphone with reliable battery life, is durable and can carry more than a Sim Card.
- The next thing to do is download the mBanqer application, which is available on the Google Play Store and Apple store.
- Set up with your agent detail, thus your merchant number and there you have it! Your smart mobile money joint. Perform all transactions with the speed of light, and check your commission and balance with a tap
How Beneficial is mBanqer Initiative to Business Owners?
mBanqer does not only help mobile money agents. The business owners benefit greatly as well. They are not only allowed to keep track of and measure business performance with the analytic tools, but they can also safeguard their finances with the mBanqer safety codes, allowing them to make more profits than losses.
Takeaway
Why does every mobile money agent need mBanqer? The answer is quite simple, riding a bicycle, Even if old, is better than going on foot, and guess what? mBanqer is not a bicycle. It is the product of modern technology that has been equipped to make your work easier as a mobile money agent. Drop the feature phones and be part of the 5,000 other smart technology users.
source https://www.jbklutse.com/mbanqer-app-for-mobile-money-agents/
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