I like my gadgets. I always have, and I always will. So, when I got a new job in JBKlutse, finding a good retailer of electronic devices was my first concern. Luckily, along with Franko Trading, CompuGhana is one of the best electronics retailers in the country, and I was disappointed to realize there was no online article that gave a comprehensive look into the business and why they enjoy the success they currently have. So in this article, I lay down all the background information about the company that I could find, in hopes of giving shoppers like you an insight into the business and why you should consider shopping there.
About CompuGhana
CompuGhana is a Ghanaian company that specializes in all I.T.-related products, solutions, home appliances, smart phones, and electronic devices. The company has a strong corporate team that is responsible for overseeing all purchases and after-sales difficulties for both corporate and governmental clients.
Vision
The firm aims to be “the most trusted partner in information technology products, services, and solutions across the African Sub-Region”
Mission
The company strives to “lead in the distribution and retailing of the industry’s advanced information technologies, including computer systems, software, software, storage systems, and microelectronics.”
Where is CompuGhana located?
Despite being an eCommerce-first company, CompuGh has a total of 16 virtual client touchpoints and showrooms strategically located throughout the Greater Accra, Ashanti Region, and Western Region. At these service centers, an astute professional team of experts ensures that after-sales assistance is provided. With this, the company aims to ensure that customers receive value for their money and enjoy the maximum possible return on value for their purchase.
Find below the list of locations and contact info (give them a call for further directions).
Greater Accra
| Osu Mark Cofie House | 0243143143 – 0545113311 |
| Spintex | 0249999988 |
| Orca Deco | 0593858863 |
| Accra Mall | 0553747400 |
| A&C Mall | 0546977277 |
| East Legon | 0544755555 |
| Achimota Mall | 0556322688 |
| Marina Mall | 0544630630 |
| Junction Mall | 0244244454 |
| West Hills Mall | 0544111181 |
| Osu Mall | 0244909809 |
| Tema Com.2 | 0200029799 |
| Tema Com.25 | 0247891891 |
Ashanti Region
| Kumasi Adum | 0246000001 |
| Kumasi Mall | 0549199990 – 0242065838 |
Western Region
| Takoradi Mall | 0557700899 |
What makes CompuGhana successful?
Now that you know about CompuGhana, let’s look at some of the things that make them a successful retailer of electronics in ghana:
1. Competitive Prices
CompuGhana has the best prices for electronics because they offer the widest variety of products. They also have options within each brand, which means you can get exactly what you need and nothing more.
You can refer to this page for a list of popular gadgets and their prices *(planned post)
2. Money-back guarantees at CompuGH
CompuGh stands by its policy of customer satisfaction or your money back. They offer a generous money-back guarantee, so you won’t have to pay for anything if you decide that the product doesn’t meet your needs. In addition, they won’t charge a restocking fee if an item is returned without any damage. It’s not their fault that the product didn’t work out for you, but they’ll try their best to help you get the product most suited for you.
Product offerings at CompuGH
CompuGh offers a wide variety of products from different brands and a lot of options within each brand. The CompuGh website is organized into various categories. Within each category are subcategories for Audio Visual, Networking, Cameras & Photo Equipment, Computer Accessories, and various brand items. Within these subcategories, you can find companies like LG or HP, as well as many brands that offer great products at reasonable prices. This ensures that the company always has in-stock products that will fulfill a client’s needs.
Free-shipping at CompuGh
With eCommerce being their main focus, it came as a surprise when I learned that customers enjoy free shipping on items over GHS 99.00. This is sure an expensive way to operate a business given the number of people I know that shop at CompuGh and their usual order amount, but I guess it just demonstrates the lengths the company will go to ensure customer satisfaction.
CompuGh’s return policy
CompuGh is one of the best electronics retailers in the country. Their return policy is easy to understand and helps the customers decide what they want to buy. You can return a product to the nearest CompuGhana store within 7 days of your purchase if you don’t like it or it isn’t working properly.
Find a detailed return policy here.
Returns of personal items or home appliances, such as a hand dryer, grooming kit, EarPods, hair straightener, etc., are not accepted for health concerns.
You will receive an email after your return has been received and examined. You will also be notified of the status of your refund application.
If authorized, your refund will be handled within a specific number of days, and the refund will be provided in cash.
CompuGH website
CompuGh makes it easy for customers to buy new products even if they’re not tech savvy. Their website is easy to understand and use, making it easier for customers to find the information they need. Here is a link to their website.
The site has an intuitive interface that allows you to quickly find the products you want. You can search by brand, model number, or specification such as memory size or processor speed in order to quickly compare different models from different brands before making your purchase decision. The site provides information very useful in helping you decide which product best suits your needs and budget range, so there’s no need for endless hours spent reading across various pages before finally deciding what item would suit your needs best right now.
Technical support at CompuGH
If you’re having trouble with your product or delivery, CompuGh’s helpline representatives are always ready to help. They’ll try their best to fix the problem and make sure it doesn’t happen again. If you want to return a product, they can help with that too!
They are available 24/7, just so you know you can rely on them.
Customer satisfaction at CompuGh
You’ve probably heard of CompuGh, and you’re wondering what makes them such a great electronics retailer. There are plenty of reasons why their customers love them:
- They provide the best prices.
- They have a great return policy.
- They have a wide variety of products to choose from (and if you don’t see what you want on the website, just ask).
And most importantly, they have great customer service!
Conclusion
CompuGh believes that the customer is the most important aspect of any business. That’s why they make sure to give our customers all the information they need before making a decision about which product is best for them, as well as giving them a wide variety of choices at a great price in order to meet their specific needs and preferences. This ensures that all their customers are happy when they buy from them!
source https://www.jbklutse.com/compughana-something-to-describe-them-here/
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